Banshee Networks offers organizations a number of flexible service plans that provide for assistance with individual projects and issues at an hourly rate, or more advanced support and strategic services, based-upon an annual or monthly retainer.  Most organizations of this kind have a full-time, technical staff to handle most recurring, IT needs so our role is usually more aligned with assisting with complex tasks, projects or troubleshooting.  Additionally, such organizations often take advantage of the strategic planning services that we provide to ensure regulatory and industry standards compliance.


Banshee Networks finds that we generally provide the following categories of service to midsized organizations or smaller entities that have a high reliance on technology for their operation:


  • Remote and on-site technical support

  • System installation and maintenance (physical or virtual, file or application servers, network devices, etc.)

  • Installation and configuration of comprehensive disaster recovery systems

  • Implementation of advanced network configuration such as for VLAN segmentation, Quality of Service (QOS) for Voice Over IP (VOIP) and other streaming technologies, DHCP redundancy, LLCP link aggregation, Spanning Tree Protocol (STP), etc.

  • Network Management and Advanced Troubleshooting and resolving a wide array of advanced technical issues that may arise

  • Implementation of new cloud-based and on-premises services for functions like e-mail, customer relationship management (CRM), Accounting/Finance, etc.

  • Installation and configuration of network security devices, such as firewalls, and security software (such as antivirus, anti-malware and anti-spyware packages)

  • Configure a mechanism for secure, remote access to office resources

  • Secure Wi-Fi installation and configuration

  • Network penetration testing

  • Implementation of mobile device management (MDM) solutions

  • Strategic planning services such as Incident Response Planning (IRP)

  • Computer Forensic services







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